THE BRAND LIBRARY | CASE STUDY

Western Growers

From fragmented communications to a
unified brand platform.

The challenge was not to make fifteen departments look alike. It was to help them recognize the strength of being one organization.

For nearly a century, Western Growers had served agricultural producers, expanding its capabilities into approximately fifteen specialized departments and a diverse range of member services.

But as the organization grew, its identity became increasingly fragmented. My role was to develop a unifying brand strategy that would reconnect those individual capabilities to the organization itself, creating a clearer, more consistent identity built around the people it existed to serve.

PROJECT AT A GLANCE
INDUSTRY
Agriculture / Membership Organization
THE ASSIGNMENT
Brand Unification & Organizational Transformation
MY ROLE
Strategic Discovery, Brand Architecture, Executive Alignment & Creative Direction

Across approximately fifteen specialized departments, Western Growers provided members with services ranging from legal and labor resources to insurance, financial services, logistics, and science and technology. But as those capabilities expanded, departments increasingly developed their own identities, messaging, and marketing materials.

The result was a fragmented brand experience. Members encountered valuable services without always understanding how they connected to Western Growers or to one another. An organization that had become more capable was becoming harder to understand.

The challenge wasn't a lack of value. It was an inability to communicate the collective strength of the organization behind it.

The Challenge.

When growth outpaced identity.

Before the transformation: Disconnected departmental identities and
communications.

Strategic Approach.

01 | Unify the Organization.

I began with a comprehensive assessment of existing communications, individual meetings with department leaders, and firsthand conversations with growers across the West Coast and Midwest.

The solution wasn't to eliminate departmental individuality. It was to establish Western Growers as the recognizable parent brand, allowing each department's strengths to contribute to something larger.

02 | Clarify the story.

The strategic breakthrough came from a deceptively simple idea: GROW.

Members weren't simply growing crops. They were growing businesses, families, livelihoods, and futures. Every department within Western Growers contributed to that ambition.

GROW connected the organization's purpose to its members' aspirations, creating one meaningful promise that could unite its diverse capabilities.

03 | Build a scalable system.

I developed a unified brand architecture and communications direction that preserved each department's specialized value while reinforcing the Western Growers identity.

The existing leaf symbol became a consistent visual connection across departmental communications, publications, apparel, and events.

Just as importantly, the strategy required executive alignment and collaboration across departments to transform a compelling idea into an organization-wide commitment.

Creative Execution / Brand Rollout

One idea. An entire organization moving in the same direction.

GROW moved beyond a strategic concept and became a recognizable thread connecting Western Growers' many departments, services, and initiatives.

The platform translated into a cohesive system of messaging, publications, member communications, event materials, and promotional applications. Each department could communicate its individual value while reinforcing the identity and purpose of Western Growers as a whole.

Expressions such as GROW Stronger, GROW Together, and GROW Your Business demonstrated the flexibility of the platform. Different messages for different audiences, all connected by one central idea.

Key Applications

  • Unified brand identity and messaging

  • Departmental communications

  • Annual reports and member publications

  • Event and sponsorship materials

  • Promotional and organizational collateral

  • Consistent applications of the GROW platform

Outcome / Impact

More than a unified identity.
A unified organization.

STRONGER CLARITY

A recognizable parent identity that connected approximately fifteen specialized departments under one meaningful promise, without diminishing their individual value.

GREATER INTERNAL ALIGNMENT

Over roughly four months, initial resistance gave way to growing collaboration and support. Departments began recognizing how their individual strengths could reinforce a larger organizational purpose.

MORE COHESIVE COMMUNICATIONS

A consistent strategic and visual framework that brought greater continuity to departmental messaging, publications, events, and member-facing materials.

ONE UNIFIED BRAND PLATFORM

GROW provided a flexible, enduring foundation for communicating Western Growers' diverse capabilities through one recognizable identity and shared direction.

Explore the thinking behind more of my work.